The Story

The Knowsley Social Work Academy Children’s Social Care Induction and Progression Programme is designed to support new social workers and managers as they begin their journey within Knowsley Council. The program aims to provide a welcoming and structured introduction to the Council, ensuring that every team member feels valued and prepared for their role.

By offering a comprehensive induction process and opportunities for professional development, the program helps new staff understand their roles, responsibilities, and available resources. With a focus on continuous growth, the program fosters confident and capable professionals dedicated to improving outcomes for children and families in the Knowsley area.

The program includes:

  • Corporate Induction – Covering key organizational information and expectations for all new employees.
  • Role-Specific Induction – Tailored tasks and training for social workers within Children’s Social Care.
  • Probationary Support – Structured performance reviews at weeks 4, 10, and 16 to monitor progress, address challenges, and identify training needs.
  • Comprehensive Resources – Access to tools like the Corporate Induction Programme booklet and Bertha, an internal portal providing essential information on pay, IT, HR, Occupational Health, and staff benefits.

The Project

The Knowsley Social Work Academy approached us to develop a modern, accessible website that would serve as the central hub for their induction and progression program. The goal was to create an engaging platform that provides all the necessary tools and resources for new social workers and managers while reflecting the Academy’s commitment to excellence and support.

Key objectives for the project included:

  • User-Friendly Design – Ensuring the website is intuitive and easy to navigate for new staff.
  • Comprehensive Information – Presenting all induction and progression details in a clear, accessible format.
  • Progress Tracking – Staff have the ability to track their process across their induction and probation.
  • Resource Integration – Providing direct access to the Corporate Induction Programme booklet, Bertha portal, and other essential materials.
  • Supportive Messaging – Emphasizing the Academy’s dedication to supporting social workers in their roles and professional growth.
  • Responsive Functionality – Ensuring the site is fully optimized for desktop and mobile devices.

The Result

The new Knowsley Social Work Academy website is an invaluable resource for onboarding and supporting social workers and managers in Children’s Social Care. With its streamlined design and centralized resources, the platform simplifies the induction process and empowers new staff to succeed in their roles.

By collaborating closely with the Academy, we delivered a website that reflects their commitment to professionalism, support, and development. Hosted on our fast and reliable platform, the site ensures a smooth user experience, helping Knowsley Council attract and retain exceptional social work professionals.

Key Features

  • Responsive – The website works on all devices whether that’s a smartphone, tablet or computer.

  • Custom Forms – Tailored forms for surveys, registrations, and contact forms.

  • Resource Library – A dedicated section for downloadable resources organised for easy access and usability.

  • User Accounts – Ability for users to create profiles, manage their preferences, and access personalised content.
  • User-Informed Design – Every element of the website has been shaped through consultation with real users, ensuring it meets their preferences and needs for an intuitive and engaging experience.

Mock-up of a website displayed on a computer monitor, tablet, and smartphone. The screen shows the Children's Social Care Induction and Progression Programme with images of children playing and a man in a suit. The background is light teal.

Project Details

Project Details

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Knowsley Council

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