Project Description

We worked with the National Youth Advocacy Service on a website specifically for Children & Young people accessing the service. NYAS work with vulnerable looked after children and identified the need for a bespoke website for their service users.

We consulted with the NYAS participation group on the overall design and tested it with them throughout the entire process while also maintaining the NYAS brand throughout.

The website was delivered within 3 months from planning to launch.

Key Features

  • Responsive  – The website works on all devices whether that’s a smartphone, tablet or computer.

  • Point by Widgit – Users can highlight any word to be presented with some images to help understand the meaning of the word.

  • Browsealoud – The site can be accessed by those who are blind or visually impaired by having the site read to them through their browsers.

  • Online forms – Users can complete feedback, complaints and application forms directly through the site replacing the previous paper based method.

  • Child-friendly language – All content and copy has been written with children & young people as the focus.

  • A design decided by young people – The site has been designed in partnership with Looked After Children across the UK to ensure the design and content were delivered exactly how they wanted it.

  • Latest news – Users can keep up to date with events, positive news, competitions and future consultations all in one place.

  • Downloads – All of the NYAS leaflets and child-friendly policies are now available online to access.

Before & After Comparison

After
Before